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Refund/Cancellation/Transfer Policy

We depend on your enrollment for a successful class.  Please plan your schedule carefully.  Classes which do not meet minimum enrollment are subject to cancellation.  In the case of a cancellation, Idaho IceWorld will contact you.

Refunds are issued:

  • In full if the class or program is cancelled by Idaho IceWorld.
  • Minus $15.00 processing fee if you cancel at least ten calendar days before the starting date of the session. Choose from these three options:
  1. Transfer to another class or session.
  2. Credit your account.
  3. Receive a refund; allow 3-4 weeks for processing.

Refunds and transfers are not issued:

  • When requested less than ten calendar days before the starting date of the session.
  • If the fee paid is less than the $15.00 processing fee.
  • For team fees after registration ends.
  • For all team sports player fees.

Personal Release Statement

When you register for a Recreation class with the City of Boise, this Personal Release Statement is implied: I understand that the registered activities and services may have an elements of hazard or inherent dangers and I take full responsibility for my actions and physical condition. I agree to indemnify and hold harmless the City of Boise and its employees from any liability loss, cost or expense (including attorney’s fees, medical and ambulance costs) that I may incur while participating in the Recreation activities. I give my consent to use any photographs or videotape taken of me in future promotional or marketing materials.